ERP software sits at the heart of your organisation, relying on and supplying information that determines current performance, future direction and strategy. Therefore, the efficiency and accuracy of your business functions are of paramount importance, and minimising the risks of user errors has to be a top priority. It is crucial that each person who comes into contact with your ERP system is fully trained in the functions and facilities available to enable them to fulfill their role within their team. Success of a new installation or upgrade can ultimately depend on the quality and level of training provided. As a key part of our Training Service, the Training Team provides a variety of ways to help your organisation reap maximum benefit from your ERP solution, enabling you to achieve:
- Detailed understanding of the system’s potential
- Faster, more efficient implementations and upgrades
- Ongoing, optimum return on your software investment
- Faster adaptation to new release
- Quicker reaction to changes in business practice.
The environment within which your ERP solution is installed, and how your ERP solution works with it, are of fundamental importance. Our technical training courses will educate your in-house or out-sourced technical team on the installation, and how to manage the system for optimum performance.
End users can help you realise the benefits of your investment, so it is critical to design and deliver relevant and timely training to the end user community, which incorporates your business processes and procedures. We offer end user training services that include ‘scoping exercises’, to help plan and budget for the skills transfer, and Training Needs Analysis, for course development with supporting documentation and training delivery.